I recently had the annual service on my 2020 Velar and was so impressed with the dealership efficiency and courtesy. I was always in contact by email and txt on the service progress and any discovered problems.Our family has presently 3 cars from this dealership and the service to them all has been outstanding
Juan R in service is an absolute super star. The guys deserves 20 out of 10 stars. His level of knowledge, professionalism and care is second to none!
Positive: ProfessionalismI like that they give me an estimated time and are able to fulfill their services within that timeframe.
Just before New Year's, I helped a client lease a 2020 Range Rover Velar. Katrina Brown (Sales) was very helpful in identifying the perfect unit that met the client's vehicle / trim preferences & budget, arranging a test drive, and skillfully working the numbers with sales management. Given that the lessee understandably had lots of questions - it was her first new vehicle in many years -- Katrina was able to answer them all, with great poise, confidence and her friendly and calm demeanor. She met or surpassed all client expectations, and even arranged to have the vehicle delivered to ...
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, ValueThe service provider that helped us was very helpful, pleasant, knowledgeable, and on time.
Positive: Professionalism, Punctuality
I'd highly recommend JLR Newport Beach dealership, and more specifically, Ahmed Younes, the salesperson who helped my wife with her vehicle purchase. My wife's a difficult woman, but Ahmed was extremely patient, and my wife ended up purchasing a car that she's extremely happy with.
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