I couldn't be any more pleased with my experience at this dealership. Richard Martin made this process seamless, transparent, and gave me an amazing deal. Newport Beach isn't close to my house, and in fact I live less then two miles from the Encino Land Rover Range Rover dealer, but I chose Newport and will continue to chose this dealership bc I they made me feel like they were actually working for me, not trying to get over. My Velar is beautiful, and it's exactly what I wanted. Richard Martin and Newport Beach Land Rover forever has a customer in me!
After buying at least ten cars from Fletcher Jones, decided to go with a Range Rover. The whole sales experience was great thanks to Dave Sturgis. The first time I have ever genuinely liked a car salesman! And love my Rover.
Top notch dealership. Really took care of us from the moment we walked in. No pressures. Steve, the GM, came by and said hi. The entire process was smooth, even though they are undergoing renovations. The only bad part of our experience, which wasn't really their fault, was waiting for finance to finish up with the customers in front of us. Literally sat there for almost 2 hours as this "couple" couldn't make up their mind about whether to take the car home that night or wait for better terms. When they finally finished, it took us perhaps 15 minutes to finalize everything. Had the finance person looked up from their screen for just a minute, perhaps my wife wouldn't have sat there until 930pm. Eventually, I had to leave because our 15 month old son was with his grandparents and it was getting very late. I left at 730 thinking my wife would be 30 minutes behind me. She left at 945
Just picked up a new Range Rover Evoque for the wife. Excellent service. The General manager is a stand up gentleman that I would gladly do business with again and refer all my friends and family. Ask for either Rich or Steve and let them know Pej sent you They'll give you a great deal.
Armando Gutierrez the applications technician for new cars was a tremendous help to us in setting up our new 2018 Jaguar XF Sportbrake. Though we bought the car from an out of state Jaguar dealer as a new car and had it shipped here Armando came out to our house and went through all of the settings and intricacies of our car. Cars have become computers on wheels and the setup is not always intuitive and easy even for someone who is computer savvy. Armando was extremely helpful and patient in answering all of our questions. He was very professional and a real asset to the dealership. the service rendered was as good as it gets.
It was a great experience shopping for my first Range Rover. The salesman was outstanding. He made my wife and I very comfortable and took his time explaining and answering all of our questions. I was planning on by an S550, however after speaking with everyone at the dealership, we were convinced this was the best choice for us. Thank you guys. You have a customer for life.
An excellent experience from start to finish. Yan Li, in sales, was outstanding and provided excellent, thoughtful, and courteous customer service throughout the process. Sheri Schecter, in finance, was kind, patient, and extremely helpful. The whole process of getting our new car was seamless, exciting, and made fun. The specialists who sat with us to help us learn all the features of our new car were patient and responsive. Thank you to all of the fine folks who helped us. We couldn't be happier.
Go see Linda Gemayel, she and her team of technicians are the best!!! I won’t bring my Jaguar anywhere else to be serviced. Always a Great experience with Linda.
Cesar was great to work with at Jaguar Newport Beach and I was in and out of there pretty quick. I started ny search at Jaguar in Cerritos, but was told they only had 4 cylinder F Paces available, but "Would give me a great deal, if I bought today". (I thought they could search all dealers and find the right one).... I expressed a desire for an F Pace Sport or Velar maybe - they called me yesterday after almost a month and said they have one in stock now !!!........ tool late.. I received much better serivce at Jaguar Newport Beach and drove off in an amazing F Pace R Sport.
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