We had a very smooth buying experience at this dealership. Our salesperson Amir, was professional and easy to work with. Would definitely refer him.
I showed up a half an hour before closing on a Sunday. Both Amir and Sheri accommodated me with friendly and competent service, despite it taking a couple of hours to complete the deal on overtime. Thank them for me please..
The best experience I've ever had at a dealership, hands down! Nancy was my sales person and she couldn't have been nicer. She made an appointment w me, communicated through text (and not obnoxiously- just to confirm my appointment), didn't leave me waiting , and let me and my husband test drive as many cars as I/ we wanted. And I'm happy to say she helped us find the perfect car!! She assisted me in adding and checking all the accessories I was I interested in, and was always honest, even if it cost her the sale. She was patient, relaxed and extremely pleasant to work with. And as an added bonus, it's wonderful to test drive in the Newport Beach as the streets around the dealership are pretty much wide open. It's so nice to actually have the ability to really "test" drive the cars (unlike LA where there traffic at every corner). Tod the finance manager was equally amazing! Kind, patient and helpful, he made sure every detail was covered and discussed. He stayed late until after closing to make sure the car was mine and I was completely satisfied (Wells Fargo wouldn't release me my own funds, but after hours on hold Tod helped fix the problem). And to my pleasant surprise Nancy, my sales person, was still in her office. She had waited for me to finish in the finance office so she could preset my SIRIUS station and car temperature, and then preceded to walk me through every detail on the workings of my car (theres even a class they offer after you purchase your vehicle to really understand how it works!!). Both Nancy and Todd stayed long after closing (and patiently- never making me feel rushed) to ensure my experience was a positive one. Both my husband and I are so extremely pleased with our experience at Land Rover Newport Beach we won't be going anywhere else. Thank you so much to everyone at LR Newport, we left we an amazing vehicle, a great deal and an experience that has made loyal customers of the two of us!
Jose Suarez in Sales was incredibly knowledgeable on the F-Pace and all the inventory that Newport Beach Jaguar has, which is substantial. He was patient with us and helped us find the exact right vehicles with all the desired options and we couldn't have been happier. Then Armando Gutierrez came to our home to show us the incredible technology the car has. He spent nearly 2 hours with us until my wife and I were both very comfortable using all the features he showed us, some of which I don't know that we would have understood, without his assistance. The whole experience was very good and we are very pleased with the Newport Beach Jaguar dealership.
Experience was fast and left being satisfied with my piracies. Nina G was my salesperson and got me everything I wanted. Would go back again and plan on it.
I am a widow who needed a new car but wasn't looking forward to going to a dealership, especially alone. Driving past the alarmingly gigantic Lexus and Mercedes compounds, I found Jaguar Land Rover in Newport Beach. Everyone I spoke with was warm and friendly. The star was my genuine, soft spoken sales person, Amir Kaeni. He listened to what I wanted and after finding the perfect fit for me, explained the features thoroughly. They made me a good offer; no game playing. I love my new and beautiful Jag XE.
Just took delivery of our Discovery TD6. What an amazing experience at Newport Beach Land Rover. Steve Brown the General Manager and his team are truly professional. The culture and the experience was above and beyond! Dave took great care of us, his patience and expertise in the brand was top of the class. Todd did our paperwork in finance, transparent and honest. We purchased the maintenance and the dynamic wheel. Nate the sales manager went out of his way to ensure a speedy and efficient sell process. Think Land Rover? Check out Newport Beach!
I had a wonderful experience in purchasing my Range Rover hotsted by Mr.Yan Li and other guys in the store. I listed my budget and the desired model to Mr.Li when I dropped by, he found a very nice vehicle which matched my demand so perfect on in two days later. I would recommend more friends come to the store in the future.
These guys are the real deal, and not in it just for the up-sell. The advisers are thorough (Thank you Lexi) and the technicians are accurate with diagnosing complex electrical issues and pay attention to, and actually fix what might seem like minor requests (Thank you to my tech David Lara).
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